Your best people are buried in admin and tyre-kickers.
Accounting, legal, consulting, agencies — fee earners spend billable hours triaging enquiries that aren't a fit and answering the same internal questions. NeoMind qualifies every enquiry, answers scope and fee questions, books consults, and gives your team an instant internal answer desk — so the experts stay on expert work.
Billable hours leak before the work even starts.
In a professional firm, time is the product — and it drains away in the gaps between a new enquiry and a qualified, booked engagement.
Fee earners triage tyre-kickers
Every unqualified enquiry that lands on a partner's desk is billable time spent deciding it wasn't worth billable time. It adds up fast across a week.
The same scope and fee questions, again
"What do you charge?" "Do you handle this kind of matter?" "How does onboarding work?" — answered a hundred times, often slowly, sometimes after the prospect has moved on.
Knowledge trapped in a few heads
Staff lose an hour hunting a precedent, a billing policy or a filing deadline — or interrupt the one senior who knows. The firm's knowledge isn't on tap.
A front-of-house and a back-of-house employee, sharing one Brain.
Simon handles enquiries on your site; Hugo answers your staff from the inside. Both are trained on your firm's own material through one shared Brain — update a fee schedule or a policy once, and both are current.
Qualify every enquiry before it reaches a partner
Simon asks the qualifying questions you define — matter type, budget range, timeline, jurisdiction. Fit prospects reach a fee earner already sorted; the rest are handled politely without burning billable time.
Simon · webAnswer scope and fee questions instantly
From your own published material, Simon explains what you do, how engagements work and indicative fees — and stops at the line where professional judgement is needed, handing those to a person rather than guessing.
SimonBook the consult, already briefed
Offer your real availability and let the prospect choose. The consult lands in the calendar with the qualifying answers attached, so the fee earner walks in knowing the matter instead of starting cold.
SimonGive staff an internal answer desk
Hugo answers your team from your own documents — engagement templates, billing policy, filing deadlines, who owns what. No interrupting a senior, no digging the shared drive. The firm's knowledge, on tap.
Hugo · internalMeasure it the way you'd review a junior.
Every enquiry and internal query is scored against the objective you set — qualified consults booked, scope questions answered accurately, staff questions self-served — so performance is a number you can act on, not a hunch.
Real results from a professional-services pilot land here — published only when we can stand behind the numbers. See how we measure an AI employee.
Firms ask us
Yes. Simon asks the qualifying questions you define — matter type, budget range, timeline, jurisdiction — so the enquiries that reach a fee earner are already sorted, and the ones that aren't a fit are handled politely without taking up billable time.
No. It answers general scope and indicative-fee questions from your own published material, and it draws a hard line at anything that needs professional judgement — quoting a specific engagement or giving advice — handing those to a person instead.
Yes. It offers the consult slots you have free and books the meeting straight into your calendar with the enquiry details attached, so the fee earner walks in already briefed.
Hugo is the internal employee. Staff ask it questions — engagement templates, billing policy, filing deadlines, who owns a process — and it answers instantly from your own documents, instead of someone interrupting a colleague or digging through a shared drive.
Yes. Your Brain is your firm's own knowledge. The employees answer from it and your data is never used to train shared models. You own what goes in and what comes out.
Related: Meet Hugo · Recruitment & staffing · All industries
Put the admin on a AI employee.
Qualifying enquiries, booking consults, answering staff — grounded in your firm's own knowledge. Live in under 60 minutes — no credit card to start.