Hosted in Sydney. Your data never leaves Australia.
NeoMind runs in Microsoft Azure's Australia East region (Sydney) and your knowledge stays onshore — aligned with the Privacy Act 1988. We treat your knowledge the way it deserves to be treated: isolated to your own tenant, encrypted in transit and at rest, never used to train models shared with anyone else, and yours to update or delete whenever you choose.
What we actually do
to protect your knowledge.
No security theatre — just the controls that matter, stated plainly.
Data hosted in Australia
NeoMind runs in Microsoft Azure's Australia East region (Sydney). Your knowledge and conversations stay onshore — your data never leaves Australia.
Tenant isolation
Each customer's knowledge and conversations live in their own tenant. One customer's data is never visible to another.
Encryption
Your data is encrypted in transit and at rest, so it's protected both as it moves and where it's stored.
You own your data
Your knowledge is yours. It isn't used to train models shared with other customers — it powers only your own employees.
Retention & deletion
You stay in control of what the Brain holds. Update or delete sources whenever you like, and request deletion of your data.
Access controls
Owners decide who in their organisation can manage the Brain, agents and settings — access is scoped, not open to all.
Model transparency
Answers are grounded in your knowledge and cite their source, and guardrails keep employees inside scope — so you can see how a reply was reached.
Certifications — underway
We build to recognised security controls today — encryption, isolation, access control and retention. Formal certification runs through independent audits that take time, so we won't claim a badge we don't yet hold. We'll publish certifications when those audits complete. If you need our current posture for a procurement or vendor review, get in touch.
For Australian customers, our data handling is aligned with the Australian Privacy Principles under the Privacy Act 1988, and your data is hosted onshore in Azure Australia East.
Helpful, never
reckless.
Security isn't only about data. Your employees stay inside the guardrails you set: they ground answers in your knowledge, they don't invent, and they don't make binding commitments on your behalf. When a conversation needs human judgement, the employee escalates to a person. The bright line between routine work and human judgement is what makes deploying an AI employee safe — and it's measured, so you can see it being held. See how on Measurable.
About security
In Australia. NeoMind runs in Microsoft Azure's Australia East region (Sydney), and your knowledge and conversations stay onshore — your data never leaves Australia. Our handling is aligned with the Australian Privacy Principles under the Privacy Act 1988.
No. Your knowledge isn't used to train models that are shared with other customers. It stays inside your own tenant and powers only your employees.
Yes. Each customer's knowledge and conversations are isolated to their own tenant, so one customer's data is never visible to another.
Yes. You own your knowledge and can update or delete sources whenever you like, and request deletion of your data. You stay in control of what the Brain holds.
Formal certification is underway. We build to those controls today — encryption, isolation, access control and retention — and we'll publish certifications when the independent audits complete, rather than claim them before then.
Deploy an AI workforce you can trust.
Your data isolated, encrypted and yours. See our plans or talk to us.