Hire your AI workforce.
Cancel any time. No procurement call.
Pick the employees you need — additional agents included on every plan. Plans from $99. Pay only for what you use beyond the included allowance. No packs, no contracts. AUD, ex-GST · 14-day money-back · cancel any time.
- 600 website chats / month
- Embed on your site, one line of code
- Trained on your docs & FAQs
- Books straight into your calendar
- 600 website chats (Simon)
- 1,000 staff queries (Hugo)
- Slack (live) · Microsoft Teams (coming soon)
- Priority email support
- 1,500 website chats / mo
- 200 phone calls / mo
- 2,000 staff queries / mo
- Phone calls + Calendar (Slack live, Teams soon)
- Priority support
No overage shock. The price you see is the price you pay.
Flat monthly rate, hard caps you set yourself, automatic alerts at 80% and 100%, and a real person who reaches out before any unusual usage ever becomes a bill.
- Flat monthly rateNo mystery line items on your invoice.
- Hard caps you controlSet a ceiling per employee in your dashboard.
- Alerts at 80% & 100%Email + dashboard before you cross either line.
- A human checks in firstWe call before unusual usage flips into a bill.
For larger organisations
Custom usage envelopes, bespoke integrations, private cloud or on-premise, customer-managed encryption keys, a dedicated account manager, and security evidence (SOC 2 / ISO underway). Scoped to your environment.
How usage works
Each employee has its own monthly allowance. Go over and you only pay for the extra — no packs to buy, no contracts. Set a hard cap on overage spend in your dashboard so nothing surprises you.
Prices in AUD, exclusive of GST. GST-registered businesses claim it back as an input tax credit. Pay-as-you-go overage is billed on your normal monthly invoice. Additional agents are included on every plan. Fair-use applies to typical business interactions — see our fair-use policy.
Everything, side by side.
| Feature | Solofrom $99/mo | Duofrom $189/mo | Squad$369/mo | EnterpriseTalk to us |
|---|---|---|---|---|
| Employees & volume | ||||
| Employees included | 1 | 2 | 3 + custom agents | Unlimited |
| Website chats / mo | 600 | 600 | 1,500 | Custom |
| Phone calls / mo (with Maeve) | 100 | 100 | 200 | Custom |
| Staff queries / mo (with Hugo) | 1,000 | 1,000 | 2,000 | Custom |
| Additional agents under each mind | ||||
| The Brain | ||||
| Docs + site crawl | ||||
| Cited answers | ||||
| Live re-index | ||||
| Knowledge scopes per agent | Granular | |||
| Measurability | ||||
| Objectives per employee | ||||
| Weighted KPIs scored per conversation | ||||
| Scorecards & reporting | ||||
| Custom KPI rubrics | − | − | ||
| Actions & integrations | ||||
| Calendar booking | ||||
| Lead capture & routing | ||||
| CRM & your tools | ||||
| Phone calls (voice) | Maeve picks | Maeve picks | ||
| Slack (live for Hugo) | ||||
| Microsoft Teams | Coming soon | Coming soon | Coming soon | Coming soon |
| Human escalation | ||||
| Support & trust | ||||
| Support | Priority | Priority | Dedicated AM | |
| Hard overage caps + alerts | ||||
| Data residency | Sydney (AU East) | Sydney (AU East) | Sydney (AU East) | Private cloud / on-prem |
| SSO / 2FA | − | − | − | Coming soon |
| Security evidence pack | − | − | − | |
Every tick reflects a capability live today. Microsoft Teams and SSO / 2FA are on the roadmap and labelled honestly. Overage stays flat per unit — 10¢/chat (Simon), 50¢/call (Maeve), 5¢/query (Hugo), plus GST — with a hard cap you set. See how we stack up on the comparison hub.
The questions buyers ask first.
An AI employee is a digital teammate powered by NeoMind’s shared Brain. Simon answers your website, Maeve answers your phone, and Hugo runs an internal HR/IT helpdesk. Each is grounded in your own knowledge, takes real actions like capturing leads and booking appointments, and can be scored against objectives and KPIs — so you manage it like staff, not a black-box bot.
Every plan includes a monthly allowance per employee. If you go over, you only pay for the extra — 10¢ per additional customer chat (Simon), 50¢ per extra call (Maeve) and 5¢ per extra staff query (Hugo), plus GST. There are no packs to buy and no contracts, and you can set a hard cap on overage spend in your dashboard so nothing surprises you.
No. All prices are in Australian dollars and exclusive of GST. GST is added on your tax invoice, and GST-registered businesses claim it back as an input tax credit — so the net cost to most Australian businesses is the list price.
Yes. Plans are month-to-month with no lock-in contract, and there’s a 14-day money-back guarantee when you start. Cancel any time from your dashboard.
Every plan includes the shared Brain trained on your own documents and FAQs, a one-line website embed, calendar booking, and objectives, KPIs and scorecards so you can measure each employee. Additional agents are included on every plan — you choose which employees to deploy within your tier.
No. You set a hard cap on overage spend per employee in your dashboard, and we send automatic alerts at 80% and 100% of your allowance — by email and in-app — before you cross either line. If usage looks unusual, a real person reaches out before anything becomes a bill. That’s our overage promise.
Yes — additional agents are included on every plan. Agents are configuration; what you pay for is usage. Each agent draws on your plan’s shared allowance of website chats, calls and staff queries, so you can stand up extra agents under each mind without a new line on your invoice. You only pay when usage runs past the included allowance.
Yes. Enterprise covers custom usage envelopes, bespoke integrations, private cloud or on-premise deployment, customer-managed encryption keys, a dedicated account manager and security evidence — scoped to your environment. Talk to us for a tailored quote.
Want to see how it’s measured? Read how to measure an AI employee, or compare NeoMind on the comparison hub.
Build your first AI employee.
Grounded in your knowledge, takes real actions, and scored against KPIs you set. Live in under 60 minutes — no credit card to start.